Whether you are an individual or a family, an employer or a senior, or simply need health insurance on a temporary basis, our goal remains the same; to understand your goals, your needs and your budget, and to recommend the best possible solutions to meet your requirements.
Your needs. Everyone’s needs are different and there is no single solution that works for everyone. We don’t play favorites with carriers and we don’t get paid any differently by suggesting one carrier over another.
Personalized Service. Each client has a specific budget and specific needs. Understanding this helps us narrow down the options so we can present the plans that are tailored to meet your specifications.
Assessment. There are literally over 100 health plans to choose from, each with different costs and benefits, coverages, and limitations. Because all we do is work with health care plans, we understand the differences between the available options and can quickly assess the one or two plans that will best meet your needs.
Understanding. As a Specialists in Health client it is extremely important to us that you understand the plan that you have chosen and are satisfied with any plan we recommend. For this reason we take the time to explain and clarify your plan details. The last thing that we want to happen is for a lack of understanding to affect you negatively.
Customer Service and Support. Purchasing a health insurance plan through us is just the beginning of what we hope will become a long term relationship. Upon becoming a client we are happy to assist you with filing claims paperwork, assist with claims reimbursement, expedite authorizations and referrals, and policy changes. Just call us and our capable staff will help you in any way that they can.
Keeping Your Coverage Competitive. The health insurance industry is constantly changing; it is not uncommon for plan costs to increase over time, and for new plan offering to become available. Over time your needs may change as well. For this reason we would expect that every so often you will want to sit down and review how well your current plan is meeting your needs, and whether another plan may be more appropriate.